Delivery Policy

Delivery

When an order is placed with Uniform Australia, you will immediately receive an order confirmation by email.  Any further query pertaining to the order may be sent to sales@uniformaustralia.com.au, quoting your Order number.

 

Shipping

Uniform Australia online delivers Australia wide: Minimum freight and handling fee is $16.50 incl GST

We use Australia Post eParcel Service , Fastway, Star Track Express or toll. If we receive your order before 3pm Monday - Friday AEST, and your item is in stock, your order will be shipped from our warehouse on the same day.

In order to ensure prompt delivery, a signature may be required for acknowledging receipt of shipment. Therefore, please provide a delivery address where someone will be available for receiving the shipment. Work address is a good option.  If no one is available to sign for the shipment, it will be delivered to your local post office for pick up. 

There are times that high demand causes items to run out and if that happens with your order, we will let you know immediately and let you know when it's going to be available. You have the choice of waiting for it to be in stock to have them ship altogether. You can also have them ship separately with the back order items shipped as soon we have it in stock. No worries, either way, you will only be charged once for shipping.

 

Delivery Time

Normal delivery time for products that are in stock is 1-2 working days from the date of payment.  In case there is any back order, you will receive an email intimation with the expected date of delivery. With Embroidery or Screen-printing: Approximately 2-3 weeks from receipt of a written order, signed artwork approval and receipt of deposit for the order with logo. However, if your order is for a specific event or need early delivery, please let us know your deadline at the time of order confirmation. Delivery is subject to sighting artwork and stock availability at the time of ordering.

 

Delivery Time Frame for Scrub Bands

The scrub brands like Cherokee, Skechers, Barco One and Grey's Anatomy have a vast collection of products with attractive styles and different colors.  Though we are trying to stock a maximum number of products, we are limited to keep only a few of them in our retail stores.  But, considering our customers’ taste and in order to cater our best service, we have uploaded all the styles in all color and size combinations in our website, so that customers can select the products which suits them best in terms of color, size and style. 

For us, customers’ interest is paramount. We always give our best in order that customers will have a chance to explore the website and make the choice of their liking. 

While placing the order, please bear in mind that owing to the COVID-19 pandemic affected world over, we also experience some delays in getting the merchandise delivered from the suppliers thus the delivery time would be about 2 to 3 weeks.  But, we can happily split the deliveries to ship out whatever is available in stock and the rest, upon receipt from the supplier, with no additional cost. 

We, too, sell Scrubs to local customers through our retail outlets. Therefore, you can call/email or live chat with us if you have any questions or concerns and our experienced sales staff would be pleased to answer your queries with regard to the style, size, etc.

We always focus on quality service to our customers.